Returns & Exchanges
At Hull FC Shop, we want you to be fully satisfied with your Black and Whites gear. If you are not happy with your purchase, you can return your items within 28 days of receipt for a full refund or exchange.
Check Eligibility
Ensure your items are in their original condition, unworn, and with all tags attached, including any official club hologram stickers.
Complete the Form
Fill out the returns form included in your original parcel, clearly stating whether you require a size exchange or a refund to your original payment method.
Package and Post
Securely package your items and send them back to the MKM Stadium retail store via a tracked courier service to ensure safe delivery.
Processing
Once received, our team will inspect the goods and process your request within 7-10 working days, notifying you via email once complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing